Delivery Times and Costs

Delivery Times and Costs

We do everything to ensure that your order is processed and shipped as quickly as possible. Usually the packages are dispatched (i.e. taken over by the shipping service provider) within 1-2 business days. From then on UPS takes care of the packages and we no longer have any influence on the speed of delivery. All packages are shipped from Belgium (EU). Below is a list of shipping costs and estimated delivery times per destination based on the shipping provider’s information.

Delivery times
  • EU: 1-3 days
  • USA, UK and  Canada: 3-5 days
  • Rest of the world: 6-10 days

After you place an order we will provide you with a track and trace link, so that you can follow your package. We and our shipping partners do our best to get your product to your doorstep as fast as possible.

Standart shipping cost
  • Belgium, France, Germany, Luxembourg, Netherlands: 10,00 Euro
  • Austria, Italy,  Portugal, Spain: 15,00 Euro
  • Rest of the world: 20,00 Euro

For countries outside EU or USA, you often pay import duty and tax. The amount varies from country to country. These import duties and taxes must be paid by you and we are not responsible for them. If you refuse to pay these charges, the package will not be released by customs. We will do everything we can to ensure a smooth delivery and we always declare products with their correct value. Beyond that, we unfortunately have no influence on what the individual customs authorities charge for duties.
We are not responsible for any costs and we can not refund the product if it can not be delivered. If the product is returned to us, we have already incurred costs of approximately 90 euros. The exact costs can only be determined after receiving the product back.

Destinations we ship to

Andorra, Argentina, Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Chile, China, Columbia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Japan, Kazakhstan, Kuwait, Malaysia, Mexico, Morocco, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Serbia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Switzerland, Sweden, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States of America, Vietnam

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